Support

Help Center

Browse guides or contact our team — we respond within 24 hours.

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Finding an Agency
How to search, filter, and compare agencies on Searcia.
→ How search works→ Using filters→ Reading agency profiles→ Understanding ratings
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Contacting Agencies
How to reach out and manage your conversations.
→ Sending an enquiry→ What to include in your message→ Post a project→ Response times
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Reviews
How reviews work on Searcia and how to leave one.
→ How we verify reviews→ Leaving a review→ Reporting a review→ Review guidelines
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For Agencies
Getting listed, managing your profile, and growing your presence.
→ Creating your profile→ Getting verified→ Managing enquiries→ Upgrading your plan
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Billing & Subscriptions
Everything about plans, payments, and cancellations.
→ Pricing plans→ Free trial→ Changing your plan→ Cancellation policy
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Account & Security
Managing your account, password, and data.
→ Resetting your password→ Updating your email→ Deleting your account→ Data & privacy
Can't find what you need?

Our support team is available Monday–Friday, 9am–6pm CET.

Contact Support