Help center
Frequently Asked Questions
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For Clients
Is Searcia free for clients?
Yes — clients can browse agencies, read reviews, and contact agencies completely free. We never charge clients anything.
How do I find the right agency?
Use the search bar or browse by category. You can filter by location, budget, hourly rate, industry, and review count. Each agency profile shows verified reviews, services, and key stats.
Are the reviews on Searcia real?
Yes. Every review on Searcia is submitted by a verified client of that agency. We have a manual verification process to confirm the reviewer worked with the agency before the review goes live.
How do I contact an agency?
Click "Contact Agency" on any agency profile. Fill in your project details and the agency will respond directly to your email. There's no middleman.
Can I post a project and receive proposals?
Yes — use "Post a Project" to describe your needs. Matching agencies can reach out to you directly.
Does Searcia take a commission on projects?
Never. We don't take any cut from your project fees. What you agree with the agency is entirely between you and them.
For Agencies
How do I get listed on Searcia?
Create a free account, complete the onboarding flow, and your profile will be live. The whole process takes about 10 minutes.
What does it cost to list my agency?
Listing is always free. You get a full agency profile, appear in search results, collect verified reviews, and receive unlimited client enquiries at no cost.
How does ranking work?
Rankings are based on review quality, verification status, profile completeness, and response time. Sponsored listings appear at the top and are clearly labeled — organic rankings are never sold.
How do I get verified?
Add Searcia Verification for $399/year. We review your profile, business details, and client history. Verified agencies receive a badge, priority search placement, and significantly more enquiries.
Can I remove a negative review?
No — we don't remove legitimate reviews. However, you can respond to any review professionally. If you believe a review is fraudulent, contact us and we will investigate.
How do client enquiries work?
When a client contacts you through your profile, you receive an email with their project details and reply directly. Enquiries are unlimited on all plans, including the free tier.
Billing & Account
Can I cancel my subscription anytime?
Yes. Cancel at any time with no penalties. You keep access until the end of your billing period.
Is there a free trial for paid plans?
Searcia Verification and Sponsored Listings do not require a long-term commitment. Verification is billed annually; Sponsored Listings are month-to-month. Contact us to discuss options.
How do I upgrade or downgrade my plan?
Go to your Dashboard → Upgrade Plan. Changes take effect immediately. If you downgrade, you keep your current plan until the billing period ends.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. All payments are processed securely.