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Upstream BPO
GDPR
Not verified: GDPR Compliant — meets EU data protection regulation
ISO 27001
Not verified: ISO 27001 — information security management certified
PCI-DSS
Not verified: PCI-DSS Certified — secure cardholder data handling
SOC 2
Not verified: SOC 2 Type II — verified security & availability controls
HIPAA
Not verified: HIPAA Compliant — healthcare data privacy standards met
CCPA
Not verified: CCPA Compliant — California Consumer Privacy Act compliant
Google Partner
Not verified: Google Partner — certified Google Ads & marketing partner
Meta Partner
Not verified: Meta Business Partner — certified Facebook & Instagram ads partner
HubSpot Partner
Not verified: HubSpot Agency Partner — certified HubSpot solutions partner
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☆☆☆☆☆
0 reviews
Top Agency
✓ Awarded: Searcia Top Agency — ranked #1 in their category
Best in Class
✓ Awarded: Best in Class — exceptional quality across all metrics
Fast Responder
✓ Awarded: Fast Responder — replies within 2 hours on average
Client Favorite
Not yet: Client Favorite — 90%+ client satisfaction rate
Rising Star
Not yet: Rising Star — fastest growing agency of the year
Global Leader
Not yet: Global Leader — operating across 10+ countries
High Performer
Not yet: High Performer — consistently above-average client satisfaction
About Upstream BPO
Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.
Company Info
Min project size
$1,000
Hourly rate
Undisclosed
Employees
1,000-9,999
Locations
Kuala Lumpur,
Malaysia
MalaysiaFounded
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Projects completed
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Repeat clients
—
On-time delivery
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Languages
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Pricing Snapshot
Min. project size
$1,000
Avg. hourly rate
Undisclosed
Rating for cost
—
Select a service to see pricing information
Client Reviews
★(0)
No reviews yet
Call Center Services
65%Sales Outsourcing
25%Social Media Marketing
10%Ready to work together?
Usually responds within 24 hrs