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Suporte de TI - Resolve Tecnologias
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Suporte de TI - Resolve Tecnologias

GDPR
Not verified: GDPR Compliant — meets EU data protection regulation
ISO 27001
Not verified: ISO 27001 — information security management certified
PCI-DSS
Not verified: PCI-DSS Certified — secure cardholder data handling
SOC 2
Not verified: SOC 2 Type II — verified security & availability controls
HIPAA
Not verified: HIPAA Compliant — healthcare data privacy standards met
CCPA
Not verified: CCPA Compliant — California Consumer Privacy Act compliant
AWS Partner
Not verified: AWS Partner — Amazon Web Services certified partner
Azure Partner
Not verified: Microsoft Azure Partner — certified Azure consulting partner
GCP Partner
Not verified: Google Cloud Partner — certified GCP consulting partner
ITIL
Not verified: ITIL Certified — IT service management best practices
MS Partner
Not verified: Microsoft Partner — certified Microsoft solutions partner
CREST
Not verified: CREST Certified — accredited cybersecurity services provider
Cyber Essentials
Not verified: Cyber Essentials Plus — UK government-backed cyber security certification

Corporate IT Support & Managed IT Services in Rio de Janeiro

☆☆☆☆☆—(0 reviews)·Rio de Janeiro,BrazilBrazilHeadquartersRemoteTeams can work fully remotePhysical OfficeTeams can be in a physical office
Visit Website ↗LinkedIn
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☆☆☆☆☆
0 reviews
Top Agency
Not yet: Searcia Top Agency — ranked #1 in their category
Best in Class
Not yet: Best in Class — exceptional quality across all metrics
Fast Responder
Not yet: Fast Responder — replies within 2 hours on average
Client Favorite
Not yet: Client Favorite — 90%+ client satisfaction rate
Rising Star
Not yet: Rising Star — fastest growing agency of the year
Global Leader
Not yet: Global Leader — operating across 10+ countries
High Performer
Not yet: High Performer — consistently above-average client satisfaction

About Suporte de TI - Resolve Tecnologias

Resolve Tecnologias is a corporate IT services company based in Rio de Janeiro, Brazil. We provide on-site and remote IT support, managed IT services, Microsoft 365, corporate networks and Wi-Fi, structured cabling, servers and NAS, backup, cybersecurity, monitoring and IT consulting. We help businesses reduce downtime, improve infrastructure reliability and maintain secure technology environments with responsive technical support.

Company Info

Min project size
$1,000+
Hourly rate
$25 - $49
Employees
50 - 249
Locations
Rio de Janeiro,BrazilBrazil
Founded
2010
Projects completed
—
Repeat clients
—
On-time delivery
—
Languages
Portuguese, English

Our Story

Founded in Rio de Janeiro in 2010, Resolve Tecnologias was created to provide businesses with reliable, responsive and practical IT support. Over the years, we have expanded our services to include managed IT, Microsoft 365, corporate networks and Wi-Fi, structured cabling, servers, backup, cybersecurity and IT consulting. Our focus is helping companies reduce downtime, improve infrastructure reliability and maintain secure technology environments through on-site and remote technical support.

What Sets Us Apart

Responsive on-site and remote IT support in Rio de Janeiro.Experience with corporate networks, Microsoft 365, servers, backup and cybersecurity.Preventive approach focused on reducing downtime and improving infrastructure reliability.Practical solutions tailored to each client's operational needs.

Meet the Team

Suporte de TI - Resolve Tecnologias team
IR
Ian Rosário Chagas
Owner & Technical Director
IT professional with over 16 years of experience in corporate IT support, networks, Microsoft 365, infrastructure, cybersecurity and managed services. Leads the technical operations and service strategy at Resolve Tecnologias.

Pricing Snapshot

Min. project size
$1,000+
Avg. hourly rate
$25 - $49
Rating for cost
—
Select a service to see pricing information

Frequently Asked Questions

Do you provide on-site and remote IT support?
Yes. Resolve Tecnologias provides both on-site and remote IT support for businesses in Rio de Janeiro, covering troubleshooting, preventive maintenance, networks, Microsoft 365, servers, backup and cybersecurity.
What types of companies do you support?
We support small and medium-sized businesses as well as larger organizations that need reliable IT support, infrastructure management, networking, cloud services and cybersecurity.
Do you provide Microsoft 365 services?
Yes. We provide Microsoft 365 setup, administration, user management, security configuration, Teams, SharePoint, OneDrive and ongoing technical support.
Can you manage corporate networks and Wi-Fi?
Yes. We design, configure and support corporate networks, Wi-Fi environments, structured cabling, routers, firewalls and network infrastructure.
Do you offer ongoing managed IT services?
Yes. Our managed IT services include preventive maintenance, monitoring, technical support, backup, cybersecurity, infrastructure management and ongoing assistance tailored to each client's needs.

Client Reviews

★(0)

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No reviews yet
IT Managed Services
35%
IT Strategy Consulting
25%
Cybersecurity
15%
Cloud Consulting & SI
15%
Other IT Consulting and SI
10%

Service Lines & Focus Areas

How this company allocates its work, with the focus areas behind each line.

Industries Served

Business servicesLegalGovernmentSportsHealth Care & Medical

Languages

PortugueseEnglish

Channels Supported

Email
Live Chat
Phone / Voice
Social Media
Facebook Messenger
Instagram DM
Twitter / X
Telegram
Help Desk / Ticket
Self-Service Portal

Tools & Software

Microsoft TeamsAWSGoogle CloudMicrosoft 365WindowsWindows ServerMicrosoft AzureMikroTikUbiquitiSharePointOneDriveNASVPNFirewallDell

Ideal Client

Budget range
Under $5,000$5,001 - $10,000$10,001 - $50,000$50,001 - $100,000$100,001 - $250,000
Company size
Small Business (<$10M)Midmarket ($10M - $1B)
Industries
Business servicesLegalGovernmentSportsHealth Care & Medical

We primarily work with businesses and organizations in Rio de Janeiro that need reliable ongoing IT support, network infrastructure, Microsoft 365, cybersecurity, backup and managed IT services. Our ideal clients value fast technical support, preventive maintenance, security and a long-term technology partner.

Ready to work together?
Usually responds within 24 hrs
Book a Call

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