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Agencies›Call Center Services›Primary BPO

This agency is currently open to new projects and client enquiries.

Primary BPO

GDPR

Not verified: GDPR Compliant — meets EU data protection regulation

ISO 27001

Not verified: ISO 27001 — information security management certified

PCI-DSS

Not verified: PCI-DSS Certified — secure cardholder data handling

SOC 2

Not verified: SOC 2 Type II — verified security & availability controls

HIPAA

Not verified: HIPAA Compliant — healthcare data privacy standards met

CCPA

Not verified: CCPA Compliant — California Consumer Privacy Act compliant

☆☆☆☆☆—(0 reviews)·Sheridan,

United StatesHeadquarters

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☆☆☆☆☆

0 reviews

Top Agency

✓ Awarded: Searcia Top Agency — ranked #1 in their category

Best in Class

✓ Awarded: Best in Class — exceptional quality across all metrics

Fast Responder

✓ Awarded: Fast Responder — replies within 2 hours on average

Client Favorite

Not yet: Client Favorite — 90%+ client satisfaction rate

Rising Star

Not yet: Rising Star — fastest growing agency of the year

Global Leader

Not yet: Global Leader — operating across 10+ countries

High Performer

Not yet: High Performer — consistently above-average client satisfaction

About Primary BPO

Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.