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Mercatus
GDPR
Not verified: GDPR Compliant — meets EU data protection regulation
ISO 27001
Not verified: ISO 27001 — information security management certified
PCI-DSS
Not verified: PCI-DSS Certified — secure cardholder data handling
SOC 2
Not verified: SOC 2 Type II — verified security & availability controls
HIPAA
Not verified: HIPAA Compliant — healthcare data privacy standards met
CCPA
Not verified: CCPA Compliant — California Consumer Privacy Act compliant
ITIL
Not verified: ITIL Certified — IT service management best practices
MS Partner
Not verified: Microsoft Partner — certified Microsoft solutions partner
Call Center Services experts based in Sofia
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☆☆☆☆☆
0 reviews
Top Agency
Not yet: Searcia Top Agency — ranked #1 in their category
Best in Class
Not yet: Best in Class — exceptional quality across all metrics
Fast Responder
Not yet: Fast Responder — replies within 2 hours on average
Client Favorite
Not yet: Client Favorite — 90%+ client satisfaction rate
Rising Star
Not yet: Rising Star — fastest growing agency of the year
Global Leader
Not yet: Global Leader — operating across 10+ countries
High Performer
Not yet: High Performer — consistently above-average client satisfaction
About Mercatus
Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Company Info
Min project size
$5,000
Hourly rate
< $25
Employees
50-249
Locations
Sofia,
Bulgaria
BulgariaFounded
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Projects completed
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Repeat clients
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On-time delivery
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Languages
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Pricing Snapshot
Min. project size
$5,000
Avg. hourly rate
< $25
Rating for cost
—
Select a service to see pricing information
Client Reviews
★(0)
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No reviews yet
Call Center Services
10%Customer Service Outsourcing
50%Sales Outsourcing
20%Back Office Outsourcing
10%IT Staff Augmentation
10%Ready to work together?
Usually responds within 24 hrs