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Agencies›Back Office Outsourcing›Horatio

This agency is currently open to new projects and client enquiries.

Horatio

GDPR

Not verified: GDPR Compliant — meets EU data protection regulation

ISO 27001

Not verified: ISO 27001 — information security management certified

SOC 2

Not verified: SOC 2 Type II — verified security & availability controls

ITIL

Not verified: ITIL Certified — IT service management best practices

MS Partner

Not verified: Microsoft Partner — certified Microsoft solutions partner

☆☆☆☆☆—(0 reviews)·New York,

United StatesHeadquarters

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☆☆☆☆☆

0 reviews

Top Agency

✓ Awarded: Searcia Top Agency — ranked #1 in their category

Best in Class

✓ Awarded: Best in Class — exceptional quality across all metrics

Fast Responder

✓ Awarded: Fast Responder — replies within 2 hours on average

Client Favorite

Not yet: Client Favorite — 90%+ client satisfaction rate

Rising Star

Not yet: Rising Star — fastest growing agency of the year

Global Leader

Not yet: Global Leader — operating across 10+ countries

High Performer

Not yet: High Performer — consistently above-average client satisfaction

About Horatio

Horatio is a customer service outsourcing company that provides comprehensive support solutions, including handling inbound inquiries and offering detailed reporting. Reviewers praise their adaptability and effective communication, with 100% of feedback highlighting their ability to quickly escalate issues and adapt to changes. However, some suggest that staffing domestic teams could enhance communication further.